Privacy Policy
Last updated: January 6, 2025
1. Introduction
Dana HQ Inc. ("Dana," "we," "us," or "our") operates the Dana meeting preparation service at danahq.com and related applications (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using Dana, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our Service.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account
- Payment Information: Billing details processed securely through Stripe (we do not store your full payment card details)
- Profile Information: Any additional information you choose to provide
Information from Connected Services
When you connect third-party services to Dana, we access information necessary to provide meeting briefs:
- Calendar Data: Meeting details, attendees, and scheduling information from Google Calendar or Microsoft Outlook
- Email Data: Email threads and correspondence with meeting participants from Gmail or Outlook
- Professional Networks: Public profile information from LinkedIn
- CRM Data: Contact and relationship information from Salesforce, HubSpot, or other connected CRM systems
- Browser Extension: Page content when you use our Chrome extension to capture information
Automatically Collected Information
- Usage Data: How you interact with the Service, features used, and actions taken
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed, and referring URLs
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Generate personalized meeting briefs and insights
- Process transactions and send billing notifications
- Send service-related communications and updates
- Respond to your requests and provide customer support
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that help us operate the Service (e.g., hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
5. Third-Party Services
We use the following third-party services:
- Google Analytics: Website analytics and usage tracking
- PostHog: Product analytics and user behavior insights
- Stripe: Payment processing
These services have their own privacy policies governing their use of your information.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication and access controls
- Regular security assessments and monitoring
- Employee training on data protection practices
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
8. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Disconnect: Remove connected third-party services at any time
To exercise these rights, contact us at privacy@danahq.com.
9. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use the Service
- Improve performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Children's Privacy
The Service is not intended for users under 16 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
- Email: privacy@danahq.com
- General inquiries: contact@danahq.com
